Vehicle Booking Terms & Conditions

General Information

Any license which is printed in Latin or Cyrillic alphabet is valid on territory of Armenia during one year after your arrival.

Any driver which is 22 year’s old and has 2 years of driving experience is automatically insured with all conditions listed below.

Booking of the Vehicle 

The booking can be done through:

1. Online reservation can be done by checking the available vehicles according to the date and location on the front page )

Reservation is free of charge and you can change or cancel it anytime you like.

If you have any questions regarding reservation or rental period can be put in the Notes field and will be answered ASAP.

2. Email reservation ( ) you can send you request and we will make a reservation for you.

3. Phone reservation are accepted on our 24/7 service hotline (+995 557 17 11 44)

We recommend you to look through available vehicles for the rental period by according to the date and location before making email or phone reservation. During the summer season we strongly advise to reserve a vehicle online before making a mail or a phone confirmation.

A booking can be changed up to 48 hours before the start of the rental with no additional fees or charges

A booking can be cancelled anytime with up to 48 hours before the start of the rental with no additional fees or charges. In case of no show no additional charges will apply except the ones already done for the booking

In case of order for the brand new vehicle with “similar” sign you automatically get a vehicle of the same model and brand or a similar one out of the same group. In case of the booking for the used car you get the exact reserved vehicle. In case the used or brand new vehicle has technical disrepairs, then you will be provided with another car of the same group (possibly same type and model) at not higher price than the price of the reserved car is. 


Conditions of Payment

Any vehicle reservation is free of charge doesn’t obligate to make any prepayment.

Full payment (except 15% prepayment for the booking) must be done on the first day of the rent

- In case car rental payment is made via credit card the surcharge at 2% of the total sum will be applied.

Rental prices include:

·         All taxes

·         Vehicle Insurance

·         Unlimited mileage with every vehicle for any rental period, so you never have to count the kilometers you drive.

Insurance & Drivers Age

Collision Damage Waiver (CDW)

CDW Non-Waivable Excess. All rentals are subject to a non-waivable excess in amount of 0-400 USD depending and equal to deposit for the vehicle. This option is obligatory and cannot be rejected

Theft Protection (TP)
This option limits your financial liability for loss or theft of the TravelCar vehicle, its parts and accessories, if the vehicle is used in accordance with the terms and conditions of the rental agreement. TP is a non- wearable excess. All rentals are subject to a non-wairable excess, in amount of 0-400 USD (depending and equal to deposit for the vehicle) including taxes. This option is obligatory and cannot be rejected

Personal Accident Insurance (PAI)
This kind of insurance is already included in rates and covers sum of up to 10 000 USD per accident for each person in the rented TravelCar vehicle in case of primary disability or death

Delivery & Collection

The pickup and return of the Car at the offices of the company and in the city center of Yerevan are realized without an extra payment.

In case of realizing the pickup or return of the Car at the mentioned address in Yerevan out of the city center the Renter should pay 4 USD additionally.

In case of realizing the pickup or return of the Car out of Yerevan the Renter, depending on the distance, should pay 0.50 USD additionally for each (1) Km.

In case the pickup or return of the Car is realized at the airport the Renter should pay 20 USD additionally.

If the Renter realizes pickup or return of the Car on non-working days and hours he/she should pay 10 USD additionally.

The working days and hours: of the office are as follows: Monday - Friday: 09:00 - 19:00
Saturday: 10:00 – 14:00 Sunday and holidays: non-working

One Way Rentals

International and national One-Way Rentals are prices are calculated automatically during when you search for available vehicle according to the date and location. Any one way rental reservation must be paid fully (100%) before the delivery or a pickup of the vehicle.


Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are allowed to the following countries: Georgia

Cross border rentals require a special bilingual permit issued by a notary and charged 30 USD for any amount of days abroad.

Please note that issuing a permit by a notary requires one working day and can be done before the arrival upon request by sending a copy of the passport of the renter by email.


Additional Accessories Accessory


Child Seat/Baby seat


GPS Navigator


Permit to cross the border


Additional Driver